Dear vitaliy,
Thanks for contacting us.
Your parcel is currently on its way and it is due to be delivered to you very soon. As soon as it reaches your country you will be able to see much more information using the following tracking link:
- Your parcel number is: XXX
- Tracking link:
https://www.pochta.ru/tracking#XXX
Or alternatively, use the following link:
https://www.mailingtechnology.com/tracking/?tn=XXX
If the tracking information has not been updated for several days, it is because your order is still being processed by the Customs of your country and this is generating delay. Please note that current circumstances may cause delays in transit. New border controls, reduced air freight capacity in the market, and local protective regularions and quarantine measures may all impact service.
Unfortunately, we can not guarantee when your order will be released as this is due to Customs rules and procedures applied in your country. Based on our experience, Customs can take between 15-60 days to unblock your parcel and proceed with delivery.
You can contact them at 8-800-100-00-00 or
client@russianpost.ru.
Our most sincere apologies for the delay on your delivery and thanks for your understanding.
In case you have received your package and wish to return an item, you must log into your account and start the return process.
Kind regards,
Anna
Tradeinn Team – Customer service
Сообщение от Jambozzy
Так, народ, больше кипижа!! Они точно нас читают!
Ответить с цитированием